As school districts increasingly rely on Zoom to facilitate online classes, and in many cases are expressly directing students to download and use the app, it implicates new legal concerns for the company.
New York’s attorney general recently sent Zoom a letter, requesting clarification on its security measures, specifically with regard to the increased traffic on its network and the detection of hackers in online classrooms. This implicates concerns for anyone using the app to discuss confidential or private matters. Seemingly as a result of these privacy concerns, some school districts have banned Zoom entirely for classroom use and/or official communications.
Overall, Zoom’s business is thriving as schools implement distance learning due to COVID-19 concerns. However, with its rapid growth, a new host of privacy-related legal issues have arisen, which are likely to develop in interesting ways in the coming weeks.